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smrtPhone Guides
smrtPhone Guides
30 articles in this collection
Written by
Catalin Olaru
and
Tudor Balescu
smrtPhone Overview
smrtPhone Overview - How to change your CallerID
In this short tutorial, you will learn how to change the number that you are using in order to call and text inside smrtPhone
Written by
Catalin Olaru
Updated over a week ago
smrtPhone Overview - Click to Call
In this video you will learn how to dial a number directly from Podio using smrtPhone and our Google Chrome extension
Written by
Catalin Olaru
Updated over a week ago
smrtPhone Overview - Spam List
In this video, you will learn how to stop a number from calling you inside smrtPhone
Written by
Catalin Olaru
Updated over a week ago
smrtPhone Overview - How to use Voicemail
In this video you will learn how to use the Voicemail functionality inside smrtPhone
Written by
Catalin Olaru
Updated over a week ago
smrtPhone Overview - Understanding the Media Manager
In this video, we will look a bit deeper into the Media Manager
Written by
Catalin Olaru
Updated over a week ago
smrtPhone Overview - Admin Dashboard
In this video we will do a quick overview of the Admin Dashboard inside smrtPhone
Written by
Catalin Olaru
Updated over a week ago
smrtPhone Overview - Admin - Call Flows Overview
In this video, we will take a look a the call flow system
Written by
Catalin Olaru
Updated over a week ago
smrtPhone Overview - Admin - Phone Numbers
In this video, we will explore how to work with phone numbers inside smrtPhone
Written by
Catalin Olaru
Updated over a week ago
smrtPhone Overview - Admin Settings
In this video, you will learn more about the Admin Panel and Admin settings present inside smrtPhone
Written by
Catalin Olaru
Updated over a week ago
smrtPhone Overview - Admin - Users
In this video, we will explore the smrtPhone Users Tab and how you can best control and manage users
Written by
Catalin Olaru
Updated over a week ago
smrtPhone Overview - Logs Call & SMS Logs
We will show you how to use the smrtPhone web app to look at your Call and SMS Logs
Written by
Catalin Olaru
Updated over a week ago
Understanding Call Flows
Understanding Call Flows - How to use the Business Hours Applet
In this video, we will dive deeper into how to use the Business Hours Flow
Written by
Catalin Olaru
Updated over a week ago
Understanding Call Flows - The Dial Applet
In this video, we will gonna dive deeper into the most used applet, The Dial Applet
Written by
Catalin Olaru
Updated over a week ago
smrtPhone Guides
smrtPhone Overview - Account Settings
You will learn more about the Admin Panel and Admin settings present inside smrtPhone
Written by
Tudor Balescu
Updated over a week ago
How to use Sticky Caller ID
How to enable and set up Sticky Caller ID inside smrtPhone
Written by
Tudor Balescu
Updated over a week ago
How to set up a default Caller Id for your agents
Learn how to define a default Caller ID for your agents
Written by
Tudor Balescu
Updated over a week ago
Setting Up Bria
How to set up Bria
Written by
Catalin Olaru
Updated over a week ago
How to enroll into the Beta Program
By enrolling into the Beta program, you will enable all the beta features
Written by
Catalin Olaru
Updated over a week ago
How to stop receiving smrtPhone Notifications in Podio
Learn how to stop your smrtPhone Notifications in Podio directly from your smrtPhone account
Written by
Tudor Balescu
Updated over a week ago
How to get help from smrtPhone
In this video, we will look at the different ways you can get help with smrtPhone if you have a difficulty or any question
Written by
Catalin Olaru
Updated over a week ago
How to create custom Inbound/Outbound Statuses
How to add new Inbound/Outbound Buttons
Written by
Catalin Olaru
Updated over a week ago
Can I receive MMS messages with smrtPhone?
Receiving MMS Messages in your smrtPhone Podio system
Written by
Catalin Olaru
Updated over a week ago
Auto-Recharge Option
How to enable AutoRecharge - automatically recharge your account when your balance falls below a set amount
Written by
Catalin Olaru
Updated over a week ago
How to change your Timezone in smrtPhone
Learn how to change your timezone in order for it to match your location
Written by
Tudor Balescu
Updated over a week ago
Media Manager
How to import, view or rename your Audio Recordings
Written by
Tudor Balescu
Updated over a week ago
Manage Recording Storage
How to View and Manage your Call Recording Storage
Written by
Tudor Balescu
Updated over a week ago
How do I block a number from calling me?
How to flag and block spam calls
Written by
Catalin Olaru
Updated over a week ago
How to remove a phone number
How to remove a phone number from your smrtPhone account?
Written by
Catalin Olaru
Updated over a week ago
Where I can find my VoIP username and password?
Finding your VoIP username and password
Written by
Tudor Balescu
Updated over a week ago
SMS API
Documentation for SMS API
Written by
Catalin Olaru
Updated over a week ago