smrtPhone Guides

smrtPhone Overview - How to change your CallerID

In this short tutorial, you will learn how to change the number that you are using in order to call and text inside smrtPhone

Written by Catalin Olaru
Updated over a week ago

smrtPhone Overview - Click to Call

In this video you will learn how to dial a number directly from Podio using smrtPhone and our Google Chrome extension

Written by Catalin Olaru
Updated over a week ago

smrtPhone Overview - Spam List

In this video, you will learn how to stop a number from calling you inside smrtPhone

Written by Catalin Olaru
Updated over a week ago

smrtPhone Overview - How to use Voicemail

In this video you will learn how to use the Voicemail functionality inside smrtPhone

Written by Catalin Olaru
Updated over a week ago

smrtPhone Overview - Understanding the Media Manager

In this video, we will look a bit deeper into the Media Manager

Written by Catalin Olaru
Updated over a week ago

smrtPhone Overview - Admin Dashboard

In this video we will do a quick overview of the Admin Dashboard inside smrtPhone

Written by Catalin Olaru
Updated over a week ago

smrtPhone Overview - Admin - Call Flows Overview

In this video, we will take a look a the call flow system

Written by Catalin Olaru
Updated over a week ago

smrtPhone Overview - Admin - Phone Numbers

In this video, we will explore how to work with phone numbers inside smrtPhone

Written by Catalin Olaru
Updated over a week ago

smrtPhone Overview - Admin Settings

In this video, you will learn more about the Admin Panel and Admin settings present inside smrtPhone

Written by Catalin Olaru
Updated over a week ago

smrtPhone Overview - Admin - Users

In this video, we will explore the smrtPhone Users Tab and how you can best control and manage users

Written by Catalin Olaru
Updated over a week ago

smrtPhone Overview - Logs Call & SMS Logs

We will show you how to use the smrtPhone web app to look at your Call and SMS Logs

Written by Catalin Olaru
Updated over a week ago

Understanding Call Flows - How to use the Business Hours Applet

In this video, we will dive deeper into how to use the Business Hours Flow

Written by Catalin Olaru
Updated over a week ago

Understanding Call Flows - The Dial Applet

In this video, we will gonna dive deeper into the most used applet, The Dial Applet

Written by Catalin Olaru
Updated over a week ago

smrtPhone Overview - Account Settings

You will learn more about the Admin Panel and Admin settings present inside smrtPhone

Written by Tudor Balescu
Updated over a week ago

How to set up a default Caller Id for your agents

Learn how to define a default Caller ID for your agents

Written by Tudor Balescu
Updated over a week ago

Setting Up Bria

How to set up Bria

Written by Catalin Olaru
Updated over a week ago

How to enroll into the Beta Program

By enrolling into the Beta program, you will enable all the beta features

Written by Catalin Olaru
Updated over a week ago

How to stop receiving smrtPhone Notifications in Podio

Learn how to stop your smrtPhone Notifications in Podio directly from your smrtPhone account

Written by Tudor Balescu
Updated over a week ago

How to get help from smrtPhone

In this video, we will look at the different ways you can get help with smrtPhone if you have a difficulty or any question

Written by Catalin Olaru
Updated over a week ago

How to create custom Inbound/Outbound Statuses

How to add new Inbound/Outbound Buttons

Written by Catalin Olaru
Updated over a week ago

Can I receive MMS messages with smrtPhone?

Receiving MMS Messages in your smrtPhone Podio system

Written by Catalin Olaru
Updated over a week ago

Auto-Recharge Option

How to enable AutoRecharge - automatically recharge your account when your balance falls below a set amount

Written by Catalin Olaru
Updated over a week ago

How to change your Timezone in smrtPhone

Learn how to change your timezone in order for it to match your location

Written by Tudor Balescu
Updated over a week ago

Media Manager

How to import, view or rename your Audio Recordings

Written by Tudor Balescu
Updated over a week ago

Manage Recording Storage

How to View and Manage your Call Recording Storage

Written by Tudor Balescu
Updated over a week ago

How do I block a number from calling me?

How to flag and block spam calls

Written by Catalin Olaru
Updated over a week ago

How to remove a phone number

How to remove a phone number from your smrtPhone account?

Written by Catalin Olaru
Updated over a week ago

Where I can find my VoIP username and password?

Finding your VoIP username and password

Written by Tudor Balescu
Updated over a week ago

SMS API

Documentation for SMS API

Written by Catalin Olaru
Updated over a week ago