smrtDialer - How to use

FOR USERS - How to use smrtDialer to dial campaigns. These are user guides.

9 articles in this collection
Written by Tudor Deak, Ellen Sluder, and Georgiana Mirita

Completing a call in smrtDialer Campaigns

What happens to leads after assigning a certain disposition

Written by Georgiana Mirita
Updated over a week ago

Using smrtDialer - Accessing Campaigns

How to log in to smrtDialer and see campaigns that are ready to be called

Written by Ellen Sluder
Updated over a week ago

Using smrtDialer - Start dialing leads

How to open a campaign and start dialing leads in your smrtDialer campaigns

Written by Ellen Sluder
Updated over a week ago

Using A.I. in smrtDialer Campaigns

How to detect whether a human or a robot/voicemail machine has answered your call

Written by Ellen Sluder
Updated over a week ago

Using smrtDialer - Lead Window Details

A quick tour of what you see when a call connects

Written by Tudor Deak
Updated over a week ago

Using smrtDialer - Call Scripts

How to add a call script form in smrtDialer and submit to Podio

Written by Ellen Sluder
Updated over a week ago

Using a keypad in smrtDialer

How to make a menu selection from the automated sales dialer

Written by Ellen Sluder
Updated over a week ago

Using smrtDialer - Conferencing and Warm Transfers (Pro feature)

How to add an Agent to your smrtDialer call for conferencing or a warm hand off transfer.

Written by Ellen Sluder
Updated over a week ago

Using smrtDialer - Put a Call on Hold (Pro feature)

Using the smrtDialer Pro feature of putting a call on hold

Written by Ellen Sluder
Updated over a week ago