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smrtDialer - How to use
smrtDialer - How to use
FOR USERS - How to use smrtDialer to dial campaigns. These are user guides.
12 articles in this collection
Written by
Tudor Deak,
Ellen Sluder,
and
Georgiana Mirita
How to Access smrtDialer Campaigns
How to log in to smrtDialer and see campaigns that are ready to be called
Written by
Ellen Sluder
Updated over a week ago
Multi-Agent Simultaneous Calling Single smrtDialer Campaign - BETA
You can have more than one agent dialing a single smrtDialer Campaign at the same time.
Written by
Ellen Sluder
Updated over a week ago
Podio Users: How to dial leads in smrtDialer campaign from Podio Lead List
How to open a campaign and start dialing leads in your smrtDialer campaigns
Written by
Ellen Sluder
Updated yesterday
Calling Leads in an Excel spreadsheet-based smrtDialer Campaign
When you run a smrtDialer Campaign based on an uploaded lead list, agents must choose which leads to push to CRM
Written by
Georgiana Mirita
Updated yesterday
Podio Users: Lead Window Details - when a smrtDialer Call Connects
A quick tour of what you see when a call connects
Written by
Tudor Deak
Updated over a week ago
Podio Users: Using a Call Script in smrtDialer
How to add a call script form in smrtDialer and submit to Podio
Written by
Ellen Sluder
Updated over a week ago
Completing a call in smrtDialer Campaigns
What happens to leads after assigning a certain disposition
Written by
Georgiana Mirita
Updated over a week ago
A.I. Voice Detection in smrtDialer
How to detect whether a human or a robot/voicemail machine has answered your call
Written by
Ellen Sluder
Updated over a week ago
Auto-Resume Dialing feature in smrtDialer
Agents can choose the pace with which calls are dialed in smrtDialer
Written by
Ellen Sluder
Updated over a week ago
Using a keypad in smrtDialer
How to make a menu selection from the automated sales dialer
Written by
Ellen Sluder
Updated over a week ago
Conferencing and Warm Transfers in smrtDialer (Pro feature)
How to add an Agent to your smrtDialer call for conferencing or a warm hand off transfer.
Written by
Ellen Sluder
Updated over a week ago
How to put a smrtDialer call on Hold (Pro feature)
Using the smrtDialer Pro feature of putting a call on hold
Written by
Ellen Sluder
Updated over a week ago