Say hello to the new AI-powered layer in your Call Flows.
The Inbound AI Agent is designed to ensure no call slips through the cracks, even when your team can’t pick up. It jumps in instantly, talks like a real person, gathers key lead info, and takes smart action on your behalf, all with zero hold time and zero frustration.
It slots right into your call flow like any other step, working smoothly alongside menus, routing, voicemail, and SMS. You stay in control: configure greetings, define fallback behaviors, and tailor industry-specific Q&A templates from a clean, dedicated UI.
Whether it’s qualifying a lead, collecting contact info, or routing a caller, the AI handles the early conversation and hands it off when it makes sense.
From setting Do Not Call preferences to scheduling meetings or triggering webhook events, this is more than a virtual assistant. It’s your 24/7, never-miss-a-beat teammate. It's all about smart responsiveness and effortless integration, and it’s only the beginning.
While the list of capabilities is ambitious, these features will come to life gradually, each one thoughtfully rolled out and improved through real user feedback. What you’re seeing is the vision, and we’re building toward it, step by step.
Your feedback will help shape what comes next!