FAQs
A curated list of the most commonly asked questions by smrtPhone customers
Can I Request a Feature?
A smrtPhone "Map"
Why Should I Verify My Identity?
What Phone Technology Do You Use?
Where I can find my VoIP Username and Password?
I am Unable to Receive Incoming Calls?
How do I Change my Email/my Name in smrtPhone?
Where can I Find my API Token?
Podio Users: Can I use smrtPhone with a free Podio Account?
Podio Users: How do my Calls get Logged in my Organization?
Podio Users: Logging in one Organization with Different smrtPhone Accounts
Podio Users: Can I add automations or other fields to Communications App?
How to Change your Profile Picture
What is "Error Message: Suspicious Activity Detected"?
Do you offer "Vanity Numbers"?
Why Can't I Send Text Messages to the UK?
Do you Offer Bulk Texting?
Which is the Caller ID Hierarchy?
Do you Offer Ringless Voicemail?
How do I Listen to my Call Recordings?
Can I Send Emojis with smrtPhone?
Can I Search for Messages within my Inbox?
Why can't I Dial Internationally?
Can I Send/Receive MMS with smrtPhone?
How do the smrtPhone Dialers Work Together?
How do I set myself as "Offline"?
Can People Leave us Voicemails?
Can I have Different Numbers for Each Department or Part of my Company?
How to Activate Pro Dialing Features?
Podio Users: Enable Calling from Inside Podio
Can I Set up an I.V.R. for my Numbers?
Why am I Getting Calls from these Strange Numbers?
Are there Common Errors when Sending Text Messages?
How do I find the Help Button - smrtPhone System?
Is smrtPhone Down?
Can I see a Demo of the smrtPhone System?
How do I Sign Up for smrtDialer if I am a Current smrtPhone User?
I deleted my smrtDialer Campaign. Can I recover it?
What's the Order Lead Phone Numbers are Dialed in a smrtDialer Campaign?
Are smrtDialer Seats Assigned to Specific Users?
What does Phone Number Depth mean?
Can I Change/Delete Leads from a Campaign?
What are my smrtDialer Capabilities?