All Collections
FAQs
A curated list of the most commonly asked questions by smrtPhone customers
Can I Request a Feature?
What is "Error Message: Suspicious Activity Detected"?
Why Should I Verify My Identity? FAQ
What phone technology do you use?
Where I can find my VoIP Username and Password?
I am Unable to Receive Incoming Calls?
How do I Change my Email/my Name in smrtPhone?
Where can I Find my API Token?
Podio Users: Can I use smrtPhone with a free Podio Account?
Podio Users: How do my Calls get Logged in my Organization?
Podio Users: Can I log different numbers in different organizations in Podio?
Podio Users: Can I add automations or other fields to Communications App?
Salesforce Users: Can I edit the Task in my Salesforce account?
How to Change your Profile Picture
Do you offer "Vanity Numbers"?
Why Can't I Send Text Messages to the UK?
Do you Offer Bulk Texting?
Which is the Caller ID Hierarchy?
Do you Offer Ringless Voicemail?
How do I Listen to my Call Recordings?
How Can I See Which of My Numbers is Being Called?
Can you send emojis with smrtPhone?
Can I Search for Messages within my Inbox?
Why can't I dial internationally?
Can I send/receive MMS with smrtPhone?
How do the smrtPhone Dialers Work Together?
How do I set myself as "Offline"?
Can People Leave us Voicemails?
Can I have different numbers for each department or part of my company?
How quickly can I add numbers in different countries?
How to Activate Pro Dialing Features?
Podio Users: How can I enable calling from inside Podio?
Can I set up an I.V.R. for my numbers?
Why am I getting calls from these strange numbers?
Are there Common Errors when Sending Text Messages?
Why am I Getting an Active Session Detected Notice?
How do I find the Help Button - smrtPhone System?
Is smrtPhone Down?
Can I see a Demo of the smrtPhone System?
How do I sign up for smrtDialer if I am a current smrtPhone user?
I deleted my smrtDialer Campaign. Can I recover it?
What's the Order Lead Phone Numbers are Dialed in a smrtDialer Campaign?
Are smrtDialer Seats Assigned to Specific Users?
What is the difference between single line and multi-line smrtDialer power dialer?
What does Phone Number Depth mean?
Can I Change/Delete Leads from a Campaign?
What are my smrtDialer Capabilities?