All Collections
FAQs
A curated list of the most commonly asked questions by smrtPhone customers
What phone technology do you use?
Can I see a demo of the smrtPhone system?
Can I Request a Feature?
Where I can find my VoIP username and password?
I am unable to receive incoming calls, why is that?
How do I change my email/my name in smrtPhone?
What happened to the role of Administrator?
Where can I find my API Token?
I don't use Podio, can I still use smrtPhone?
Podio Users: Can I use smrtPhone with a free Podio account?
Podio Users: How do my calls get logged in my Podio organization?
Podio Users: Can I log different numbers in different organizations in Podio?
Podio Users: Can I add automations or other fields to Communications App?
Salesforce Users: Can I edit the Task in my Salesforce account?
How do I listen to my call recordings?
Do you offer Ringless Voicemail?
Caller ID hierarchy
Do you offer bulk texting?
Do you offer "Vanity Numbers"?
Why Can't I Send Text Messages to the UK?
How Can I See Which of My Numbers is Being Called?
Can you send emojis with smrtPhone?
Can I search for messages within my Inbox?
Why can't I dial internationally?
Can I send/receive MMS with smrtPhone?
How do the smrtPhone Dialers Work Together?
How do I set myself as "Offline"?
Can people leave us voicemails?
How do I block a number from calling me?
Can I have different numbers for each department or part of my company?
How quickly can I add numbers in different countries?
How do I activate Pro Dialing?
Podio Users: How can I enable calling from inside Podio?
Can I set up an I.V.R. for my numbers?
Why am I getting calls from these strange numbers?
Why Don't You Offer Support Over the Phone?
I want to cancel. How do I do that?
When will my subscription renew?
How much does it cost to call from smrtPhone?
I don't need 10 users, can I pay less?
We are a big company with lots of users, do you have any enterprise/bulk accounts?
Podio Users/Partners: I'm a Podio Partner, can my customers get a discount?
How do I sign up for smrtDialer if I am a current smrtPhone user?
I deleted my campaign. How can I recover it?
The Order Lead Phone Numbers are Dialed in a smrtDialer Campaign
Are smrtDialer seats assigned to specific users?
What is the difference between single line and multi-line smrtDialer power dialer?
What does Phone Number Depth mean?
Can I Change/Delete Leads from a Campaign?
Why do I Have to Re-record my smrtDialer Recordings?
Do I really have to register for A2P 10DLC?
What is Trust Score and how does it affect me?
Why do I get an A2P Warning Message?
Which A2P plan is better for me?
What are the Fees Associated with Unregistered Text Messages?
Does A2P 10 DLC affect regions outside of the U.S.?
Why Text Messages May Fail to Send