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How do I find the Help Button - smrtPhone System?
How do I find the Help Button - smrtPhone System?

How to get help and see smrtPhone status

Georgiana Mirita avatar
Written by Georgiana Mirita
Updated over 4 months ago

Help Page

On the smrtPhone platform, anywhere in the system, you will find the Help Button. It is placed on the right bottom.

It is also available on our main webpage (smrtphone.io) and from the Settings tab of the Mobile App.

help button on dash

Click the blue button and find the three main options:

🏠 Home

Shows the most searched articles. The option to search among our documentation (leads you to the Help tab), blog posts, and the Talk to Support option.

home button support

βœ‰οΈ Messages

Messages sent by our team or conversations with smrtPhone. From here, you can also chat with our Support Team.

messages

❔ Help

The entire Documentation collection where you can surf and search among all the articles and even read them while you are still on the smrtPhone Dashboard. There's no need to leave the page.

help documentayion

Status Page

In the same place, by clicking on the same button, you will also see the status of our system at any time.

help chat

If you have any doubts regarding the status, just check it directly from the messenger. Any Is smrtPhone down? doubt will be cleared in a second by checking the system's status. You will know if any issues you are facing are global across smrtPhone or unique to your account.

If you want to dig deeper, you can also check the last few weeks by Incidents or Uptime and also for each product, from the Web App to Webhooks.

This information is also available at https://status.smrtphone.io/ - you might want to bookmark this!


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