Here is a simplified map of all things smrtDialer, from customizing to using it.
Basic Knowledge about smrtDialer
Information | Documentation Access Link |
smrtDialer - your Power Dialer | |
Basics | |
Campaign Customization | |
How to Best Use Your Power Dialer | |
Podio Users | |
Salesforce Users | |
InvestorFuse Users | |
REISift Users | |
Forefront Users | |
Realeflow Users | |
Tape Users |
smrtDialer Setup by CRM
CRM | Article Access Link |
Podio | |
Salesforce | |
InvestorFuse | |
REISift | |
Forefront | |
Realeflow | |
Tape |
smrtDialer Customization - Required for all CRMs
Requirement | Information Access Link |
Campaign Creation | |
Call Monitoring | |
Seats | |
Permissions |
Types of smrtDialer Campaigns
There are two types of smrtDialer Campaigns.
Depending on your integration, you can either create a smrtDialer Campaign based on an Excel upload, a CRM-based one, or both.
CRM | Type of Campaign - Excel | Type of Campaign - CRM |
Podio | ||
Salesforce | ||
InvestorFuse | ||
REISift | No | |
Forefront | No | |
Realeflow | No | |
Tape |
Where to see smrtDialer Leads in your CRM
Where your leads live after you successfully run a smrtDialer Campaign (Excel or CRM-based) depends on your integration.
CRM | Leads in the CRM | Useful Link |
Podio | Organization, Workspace, and App you configured | |
Salesforce | Opportunities, Leads, Contacts, or Accounts | |
InvestorFuse | Opportunities | |
REISift | Records | |
Forefront | Contacts | |
Realeflow | Contacts | |
Tape | Organization, Workspace, and App you configured |
Other Features from smrtDialer
Feature/ Option | Resync | Push to CRM | Change Status |
Podio | Yes | Yes | Yes |
Salesforce | Yes | Yes | Yes |
InvestorFuse | Yes | Yes | Yes |
REISift | No | No | No |
Forefront | No | Yes | Yes |
Realeflow | No | Yes (automatically for each answered call - no button) | Yes |
Tape | Yes | Yes | Yes |