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How do I set myself as "Offline"?

There are three separate places within the smrtPhone platform where you can be reached - each must be set to available/unavailable

Georgiana Mirita avatar
Written by Georgiana Mirita
Updated over 3 weeks ago

There are three places within the smrtPhone system that you can receive an incoming call:

  1. smrtPhone Web Application (via your browser)

  2. smrtPhone Chrome Extension

  3. smrtPhone Mobile App

Each of these Dialers can place outbound calls and receive inbound calls, and each of these Dialers has separate settings that you can customize.

Setting yourself as unavailable on one platform does not transfer across all three.

Because they work independently, you can set yourself as available/unavailable on any or all of the platforms.

For example, you can decide to answer smrtPhone calls only on your mobile app. In this case, you would set your Web App to unavailable and your Chrome Extension to unavailable, but you would leave yourself online on the Mobile App.

⚠️ If you wish to stop notification of incoming calls, you must set yourself as Unavailable on all dialers.

How to set yourself Unavailable by Dialer:

  • Web App: Use the toggle at the top left of the window

  • Chrome Extension: Open the extension, select the Settings Tab. There is the available/unavailable toggle

  • Mobile App: Select the Settings Menu from the bottom Right and set your status to Unavailable

💡 How the three dialers work together or independently ⇢

💡 Beginner's guide ⇢

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