Yes! smrtPhone is an incredibly powerful system that gives you full control over the setup, allowing you to quickly create the phone system that works for your company. Using our simple and intuitive “drag and drop” call flow creator you can:
Set opening hours
Add user selections (eg. “Press 1 for sales, Press 2 for support) and select what actions are triggered (eg. send to a specific group of people)
Add customized greetings
Select specific people or groups of people
Send calls directly to voicemail
The smrtPhone I.V.R. Menu lets you create an incredibly complex and powerful phone system with a few clicks! If you’re having any problems, please don’t hesitate to contact us via our live support area!
Learn more about I.V.R. Menu and creating and customizing call flows by accessing our collection managing this matter: Inbound communication.