smrtPhone gives you the option to add custom inbound or outbound statuses that you can later trigger and use from the dialer.
In order to add a new status, we will need to head over to our Communications App inside Podio and to edit the template by clicking on the little wrench icon.
From here, all you need to do is to edit your Inbound or Outbound status by adding a new category that will be transformed in a button inside smrtPhone. For this example I will add a new category called Example and I will save the template by pressing Done.
As you can see, the new category is now present inside my dialer as an option that I can select.
Note: Please make sure that you do not delete or modify the default template and values as this will trigger errors in the system. You should ONLY ADD values next to the default ones.