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How to View / Listen to Your Voicemails on the Mobile App
How to View / Listen to Your Voicemails on the Mobile App

Go to the menu inside the Inbox tab to listen and manage your voicemails from the smrtPhone Mobile App

Jordan Fleming avatar
Written by Jordan Fleming
Updated over a week ago

To listen to your voicemails on your smrtPhone Mobile App, start in the Inbox tab from the lower menu on the app. It defaults to your text message inbox, and if you select the Menu icon (≡) from the upper left of this screen it will give you the option to view your voicemails.

  • Individual Voicemails

  • Voicemails assigned to any Teams you are in

Once you see the voicemail you'd like to listen to, you click on the Play button (▶) to listen to it.

Moreover, by clicking the Edit button, you can take bulk action on the voicemail messages. After clicking edit, select the voicemails you'd like to update, and then choose to:

  • Delete

  • Mark Unread

  • Mark Read

You also have the option to take quick action against a specific contact who left you a voicemail. Tap anywhere in the voicemail item to expand it and three buttons appear:

  • Call back

  • Send a text message

  • Add Contact

Visual Voicemail

If you have voicemail transcription activated on your account, you will be able to read the recorded transcript from the message.

Once it is enabled, for all voicemails moving forward, you can see the transcript for the received voicemail as text under the name of the caller.

Keep in mind that an additional fee of $0.06/min will apply for each voicemail once you turn on the voicemail transcription.

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