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Mobile App - How to Manually Change Your Caller ID
Mobile App - How to Manually Change Your Caller ID

Update which number you use for outbound communication

Jordan Fleming avatar
Written by Jordan Fleming
Updated over a month ago

Manually change the phone number for outbound communications from your Mobile App and switch between any of the phone numbers assigned for your use in your smrtPhone account.

(Disclaimer: even if the video presents a previous interface, the functionality is the same)

Start in the Settings tab of the lower menu.

The second option down says Caller ID and displays the phone number that is currently active on your smrtPhone Mobile App.

caller id mobile

If you click where it says Caller ID, it will bring you to Your Caller ID List, where all of the numbers available to you will appear. You can select the number you would prefer to use.

Currently, iOS users have the option to use the search bar for a quicker result when looking for a particular Caller ID.

If you do not have the appropriate Account Management permissions to edit Caller ID, you may not be able to select/update that section of the Settings.

You may need to contact your Account Owner to find out how to get those permissions.

Also, keep in mind that the Default caller ID syncs on the Mobile app, if the Account Owner or users with permissions disable the caller ID change option from the Web app or change the default Caller ID, this action will reflect on the Mobile app.

πŸ’‘ Verified Caller ID β‡’

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