<< How to use make/receive voice calls in Left Main

Text messages can be sent from any dialer within the smrtPhone platform. This article walks you through how to send messages from within Left Main Salesforce.

Starting a New Text Conversation

When you access the smrtPhone dialer within Left Main, you can send a text by clicking the blue Message button:

This will open a dialogue box where you can select the contact (or enter a phone number) and type the content of the message. Simply hit the Send Message button and it’s done!

Replying to an Existing Text Conversation

Additionally, you can send a text by clicking the Inbox button and choosing to reply to an existing conversation.

Note: For outgoing texts to numbers that don’t exist in your Leads, there will be only a standalone Task created in the tasks app.

Next Steps: Where to read incoming text messages when using Left Main >>

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