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Security & Compliance
Security & Compliance
smrtPhone Trust Center & communications regulations
18 articles in this collection
Written by
Ellen Sluder
and
Georgiana Mirita
Email Verification Required
New accounts require a verified email address. Use the activation code in your email to proceed
Written by
Georgiana Mirita
Updated over a week ago
Two-Factor Authentication
Learn how to better protect your data while staying connected
Written by
Georgiana Mirita
Updated this week
DNC List Management
Your DNC list acts globally across all products to prevent you from contacting individuals who do not want to be contacted
Written by
Ellen Sluder
Updated over a week ago
API for pulling DNC from your CRM
Add/delete a number from DNC list using the DNC API
Written by
Georgiana Mirita
Updated over a week ago
Is my data secure with smrtPhone?
smrtPhone follows all industry standards to keep your information safe and secure
Written by
Ellen Sluder
Updated this week
How to keep your text messages compliant
Follow these texting/SMS regulations and guidelines to ensure deliverability and maintain active texting status.
Written by
Georgiana Mirita
Updated over a week ago
Trust Center
smrtPhone Trust Center Overview
The central hub to register and certify your business phone numbers
Written by
Ellen Sluder
Updated over a week ago
How do I create a business profile in the Trust Center?
How to register your business to be eligible for verified voice and verified text.
Written by
Ellen Sluder
Updated over a week ago
STIR/SHAKEN - Certified Caller ID (verified voice)
What is STIR/SHAKEN?
How to get marked as a verified caller for your legitimate business calls
Written by
Ellen Sluder
Updated over a week ago
How do I enroll in Verified Voice?
As soon as your business profile is verified in the Trust Center, you will be automatically enrolled in STIR/SHAKEN.
Written by
Ellen Sluder
Updated over a week ago
A2P 10DLC - Business Texting with Local Phone Numbers
What does A2P 10DLC stand for and why should I care?
The background history of the new requirements for business texting from local phone numbers.
Written by
Ellen Sluder
Updated this week
What are the Plan options and Fees associated with A2P 10DLC registration?
There are two types of business texting plans for verified companies. Follow this guide to select your plan and register your business.
Written by
Ellen Sluder
Updated this week
How do I register for A2P 10DLC - Low Volume Standard Brand Plan (LVSB)?
The LVSB Plan allows up to 400 registered phone numbers/campaign and 6000 messages per day under one "Mixed Use" use case type
Written by
Georgiana Mirita
Updated this week
How do I register for A2P 10DLC Standard Plan?
The Standard Plan requires a more detailed registration and allows unlimited phone number and texting campaigns. Registration fees apply.
Written by
Georgiana Mirita
Updated this week
What is an A2P 10DLC Campaign?
Businesses that register for the A2P 10DLC Standard Plan will be required to declare the use case for their text messages via campaign type.
Written by
Ellen Sluder
Updated this week
Does A2P 10DLC apply to all carriers?
What about carriers that are not AT&T and T-Mobile/Sprint?
Written by
Ellen Sluder
Updated this week
SAN - Required for DNC access & list scrubbing
What is a SAN and why do I need one?
A SAN is required to be in compliance with the DNC regulations, including scrubbing of lead lists.
Written by
Ellen Sluder
Updated over a week ago
How do I get a SAN?
A SAN is required to access the DNC registry and scrub lists
Written by
Ellen Sluder
Updated over a week ago