Security & Compliance

smrtPhone Trust Center & communications regulations

16 articles in this collection
Written by Ellen Sluder and Georgiana Mirita

Is my data secure with smrtPhone?

smrtPhone follows all industry standards to keep your information safe and secure

Written by Ellen Sluder
Updated over a week ago

DNC List Management

Your DNC list acts globally across all products to prevent you from contacting individuals who do not want to be contacted

Written by Ellen Sluder
Updated over a week ago

How to keep your text messages compliant

Follow these texting/SMS regulations and guidelines to ensure deliverability and maintain active texting status.

Written by Georgiana Mirita
Updated over a week ago

Trust Center

smrtPhone Trust Center Overview

The central hub to register and certify your business phone numbers

Written by Ellen Sluder
Updated over a week ago

How do I create a business profile in the Trust Center?

How to register your business to be eligible for verified voice and verified text.

Written by Ellen Sluder
Updated over a week ago

STIR/SHAKEN - Become a verified caller

What is STIR/SHAKEN?

How to get marked as a verified caller for your legitimate business calls

Written by Ellen Sluder
Updated over a week ago

How do I enroll in Verified Voice?

As soon as STIR/SHAKEN is available and your business profile is verified in the Trust Center, you will be automatically enrolled.

Written by Ellen Sluder
Updated over a week ago

A2P 10DLC - Become a verified texter

WHAT is A2P 10DLC stand for and why should I care?

The background history of the new requirements for business texting from local phone numbers. (aka how to send verified texts)

Written by Ellen Sluder
Updated over a week ago

WHY do I need to register for A2P 10DLC?

Understanding the benefits of becoming a verified sender of text messages

Written by Ellen Sluder
Updated over a week ago

How Do I Register for A2P 10DLC?

smrtPhone will guide you through the A2P 10DLC verification process

Written by Ellen Sluder
Updated over a week ago

What is an A2P 10DLC Campaign?

Explaining the different types of campaigns you can register, and how it impacts your business.

Written by Ellen Sluder
Updated over a week ago

Does A2P 10DLC apply to all carriers?

What about carriers that are not AT&T and T-Mobile/Sprint?

Written by Ellen Sluder
Updated over a week ago

What is the difference between the two A2P 10DLC plans?

There are some key differences between the A2P Standard and A2P Starter Plan

Written by Ellen Sluder
Updated over a week ago

Are there fees associated with A2P 10DLC?

Find out about the cost structure being imposed by the major mobile carriers

Written by Ellen Sluder
Updated over a week ago

SAN - Required for DNC access & list scrubbing

What is a SAN and why do I need one?

A SAN is required to be in compliance with the DNC regulations, including scrubbing of lead lists.

Written by Ellen Sluder
Updated over a week ago

How do I get a SAN?

A SAN is required to access the DNC registry and scrub lists

Written by Ellen Sluder
Updated over a week ago