Security & Compliance

smrtPhone Trust Center & communications regulations

18 articles in this collection
Written by Ellen Sluder and Georgiana Mirita

Email Verification Required

New accounts require a verified email address. Use the activation code in your email to proceed

Written by Georgiana Mirita
Updated over a week ago

Two-Factor Authentication

Learn how to better protect your data while staying connected

Written by Georgiana Mirita
Updated this week

DNC List Management

Your DNC list acts globally across all products to prevent you from contacting individuals who do not want to be contacted

Written by Ellen Sluder
Updated over a week ago

API for pulling DNC from your CRM

Add/delete a number from DNC list using the DNC API

Written by Georgiana Mirita
Updated over a week ago

Is my data secure with smrtPhone?

smrtPhone follows all industry standards to keep your information safe and secure

Written by Ellen Sluder
Updated this week

How to keep your text messages compliant

Follow these texting/SMS regulations and guidelines to ensure deliverability and maintain active texting status.

Written by Georgiana Mirita
Updated over a week ago

Trust Center

smrtPhone Trust Center Overview

The central hub to register and certify your business phone numbers

Written by Ellen Sluder
Updated over a week ago

How do I create a business profile in the Trust Center?

How to register your business to be eligible for verified voice and verified text.

Written by Ellen Sluder
Updated over a week ago

STIR/SHAKEN - Certified Caller ID (verified voice)

What is STIR/SHAKEN?

How to get marked as a verified caller for your legitimate business calls

Written by Ellen Sluder
Updated over a week ago

How do I enroll in Verified Voice?

As soon as your business profile is verified in the Trust Center, you will be automatically enrolled in STIR/SHAKEN.

Written by Ellen Sluder
Updated over a week ago

A2P 10DLC - Business Texting with Local Phone Numbers

What does A2P 10DLC stand for and why should I care?

The background history of the new requirements for business texting from local phone numbers.

Written by Ellen Sluder
Updated this week

What are the Plan options and Fees associated with A2P 10DLC registration?

There are two types of business texting plans for verified companies. Follow this guide to select your plan and register your business.

Written by Ellen Sluder
Updated this week

How do I register for A2P 10DLC - Low Volume Standard Brand Plan (LVSB)?

The LVSB Plan allows up to 400 registered phone numbers/campaign and 6000 messages per day under one "Mixed Use" use case type

Written by Georgiana Mirita
Updated this week

How do I register for A2P 10DLC Standard Plan?

The Standard Plan requires a more detailed registration and allows unlimited phone number and texting campaigns. Registration fees apply.

Written by Georgiana Mirita
Updated this week

What is an A2P 10DLC Campaign?

Businesses that register for the A2P 10DLC Standard Plan will be required to declare the use case for their text messages via campaign type.

Written by Ellen Sluder
Updated this week

Does A2P 10DLC apply to all carriers?

What about carriers that are not AT&T and T-Mobile/Sprint?

Written by Ellen Sluder
Updated this week

SAN - Required for DNC access & list scrubbing

What is a SAN and why do I need one?

A SAN is required to be in compliance with the DNC regulations, including scrubbing of lead lists.

Written by Ellen Sluder
Updated over a week ago

How do I get a SAN?

A SAN is required to access the DNC registry and scrub lists

Written by Ellen Sluder
Updated over a week ago