Accessing Call Recordings
You can access your call recordings in your smrtPhone account or your CRM. smrtPhone also provides a feature to help you retrieve the URL recordings even easier and faster: via API.
This can be a bit technical, and we recommend involving developers if you need help.
smrtPhone URL API & Parameters
To interact with the API from your CRM, you can send a POST REQUEST to the below URL. Your API token must be in the header of the request.
Endpoint for Retrieving the Recording URL:
https://phone.smrt.studio/api/getRecordingUrl
Header: X-Auth-smrtPhone
smrtPhoneApiToken
Body Parameter: call_sid
CA3c732e21e71c********************
Depending on your setup and customization, with this API URL feature, you will get any call recording you make a request for, retrieved in a spot, on the spot.
π‘ API for Pulling SPAM from Your CRM β’
π‘ Find your API Token β’