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Understanding the Limitations of Your smrtPhone Trial
Understanding the Limitations of Your smrtPhone Trial

A review of the benefits and limitations of your smrtPhone Trial, and how to unlock all features.

Tudor Deak avatar
Written by Tudor Deak
Updated over 2 months ago

smrtPhone's Trial is designed to give you a hands-on understanding of how the product works. It's limited so that you get a taste of how smrtPhone works, before committing to a full activation.

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(Disclaimer: currently, recordings are limited at 3 and not disabled while in trial)

Once you have verified your identity, these are the limitations that are in place until you activate your subscription. Prior to identity verification, outbound communication is disabled.

This article can help you better understand these limitations and how to remove them. You can also check the help articles from your smrtPhone Dashboard for more information.


Limitations of the Trial:

  • Only domestic calls/SMS within the U.S. (no international calls or text messages)

  • Maximum call time of 3 minutes

  • Maximum number of calls a day is 100 (including any smrtDialer calls)

  • Maximum of one phone number

  • Maximum of 3 people per conference call

  • Maximum of one phone call at the time

  • Call recording and media files by phone are limited to 3

  • Limited to 1 seat if you try the smrtDialer trial

  • Video Calling - max of 10 minutes for the entire trial.

You are notified about these limitations across the system.


How to Remove the Trial Limitations

If you’d like to remove the trial limitations, you can activate your subscription at any time. By clicking Activate Now within smrtPhone and confirming your action, it ends the trial and charges your credit card. You will be charged for the type of subscription that you initially signed up for (monthly or annual, Standard or Pro).

After you confirm your activation, all features of your plan level will be unlocked.

If you realize you selected the wrong plan, you can easily modify it - you're not locked into the plan you selected upon first signing up for a trial.

🔓 smrtPhone never requires you to lock into a long-term contract!

You can choose a month-to-month subscription or opt for an annual subscription at a reduced rate (2 free months!). Many of our clients start with a monthly subscription and flip to annual once they realize the value and benefits of a deeply integrated phone system.

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