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An alternative to crafting a new call flow from a blank slate is copying an existing call flow and making adjustments. 

<a href="https://docs.smrtphone.io/en/articles/4057318-overview-of-inbound-communications-calls-and-text-sms-call-flows">Learn more about Inbound Communications</a> ⇢

It's super simple to duplicate a call flow: 

Locate the Call Flow you'd like to copy

Confirm that you want to copy this flow, and you'll be automatically placed into the flow editor to make any needed refinements 

Once you have completed and saved your flow, you'll see it at the bottom of your Call Flow list 

Click the 📝 pen icon to Edit/Update the new flow name. 

1. Locate the Call Flow you'd like to copy
2. Select the 📑 copy icon 
 
 icon duplicate flow
 
3. Confirm that you want to copy this flow, and you'll be automatically placed into the flow editor to make any needed refinements 
 
 yes duplicate flow
 
4. Once you have completed and saved your flow, you'll see it at the bottom of your Call Flow list 
5. Click the 📝 pen icon to Edit/Update the new flow name.

💡 <a href="https://docs.smrtphone.io/en/articles/4057296-how-to-add-a-number-to-your-spam-list">How to add a number to your spam list</a> ⇢

💡 <a href="https://docs.smrtphone.io/en/articles/4057318-overview-of-inbound-communications-calls-and-text-sms-call-flows">Inbound communication overview</a> ⇢

Sometimes it's easier to copy an existing call flow and make adjustments than it is to start from scratch

How to Duplicate a Call Flow

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💡 How to add a number to your spam list ⇢

💡 Inbound communication overview ⇢