There are different costs and benefits between multi-line or single line smrtDialer.

Read more about differences in this article here ⇢

If you have a single line subscription and you want to upgrade to a multi-line one, you simply need to access your upper right corner Dashboard - as an Account Owner.

Select Billing & Logs and then click on Products.

Here, along with all the smrtPhone subscriptions that you purchased, you can see the option to Upgrade > Upgrade Dialer.

Select this option and then confirm your choice. And now you can enjoy the multi-line features.

Please, be aware that any change in product brings different fees. To find more, check our collection regarding Sales, Billing, and Pricing ⇢

Of course, there will be always the opportunity to downgrade from a multi-line to a single-line smrtDialer.

This action is only permitted by the Account Owner or Users with the applicable Activity Management Permissions ⇢