smrtPhone

Tudor Deak

Kyle Perry

Georgiana Mirita

Learn more about how smrtPhone pricing works and get answers to frequent questions about billing.

Sales, Billing & Pricing

How to sign up for automatic recharge, which will replenish your account credit when your balance falls below a set amount

Enabling Auto Top-Up

In Billing and Logs you can see your monthly charges and usage

Monthly Usage and Charges

Sometimes you may get charged multiple times in quick succession - this video explains why that happens.

Auto Top-Up and Batch Billing Explained

If you run your available credit into the negative, your account will be paused

What Does it Mean to Have a Negative Balance?

If you change your subscription our billing system will update and pro-rate any changes.

What Happens to Billing when I Change my Subscription Level?

smrtPhone applies all required taxes based on the region(s) in which you operate.

Do You Charge Sales Tax?

smrtPhone has a well defined and limited refund policy

Can I Have a Refund?

Receipts for credit card charges can be found under Billing & Logs from the smrtPhone Dashboard

How to View Receipts

Billing Questions

The smrtPhone free trial is a free, limited subscription.

Is my Free Trial Really Free?

You will be charged a subscription fee and must maintain a credit balance for usage

How Much does smrtPhone Cost?

All usage is deducted from your credit balance.

Are my Calls Included?

We have chosen the most transparent pricing structure - you only pay a company subscription and for direct usage

Why is smrtPhone not All-Inclusive?

How many lines do you want to dial simultaneously?

Which smrtDialer Plan should I sign up for? Single or Multi-line?

How to use promotional codes

Usually not, but sometimes. However, we always win when it comes to value and benefits to your business.

Is smrtPhone more Expensive than Other Systems?

There is a nominal monthly fee for maintaining your phone numbers within smrtPhone

Do I Have to Pay for my Numbers Every Month?

Your credit balance is what funds the transactional usage of smrtPhone

Why do I Have to Top Up my Account?

What happens if I accidentally signed up for annual subscription when I wanted monthly?

Can I Convert an Annual Subscription into Monthly Payments?

How to upgrade from single line to multi-line smrtDialer

It is required to have a smrtPhone subscription to use smrtDialer

Can I purchase smrtDialer without smrtPhone?

You can upgrade or downgrade your smrtPhone plan from inside the dashboard

How to modify your current smrtPhone plan

Learn how to change your power dialer subscription from a multi-line option to a single line one

How to downgrade from multi-line to single line smrtDialer

Our Enterprise subscription is all about volume and getting bulk discounts.

Is an Enterprise Subscription Right for Me?

You must port out any numbers you wish to keep before canceling your account

If I Cancel will I Lose my Numbers?

smrtPhone Account cancelation has a permanent nature.

How to Cancel your smrtPhone Account

Pricing, Subscriptions, and Signing up

smrtPhone Pricing

smrtDialer Pricing

Refund Policy

Cancellation Policy

Find answers and get help from Intercom Support and Community Experts

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