Easily view your monthly charges for Phone Numbers and Inbound / Outbound Communication via your Admin Dashboard. Click on Billing & Logs, and then 📊 Usage
from the left-hand menu.
Here you'll find granular details about your usage and monthly costs:
Product | Quantity | Charged Calls | Average price | Amount |
Phone numbers | The number of phone numbers owned | - | Set by the average of your phone numbers' prices | The charge for all phone numbers you currently own at their prices |
Inbound / Outbound Communication - Calls / Texts / Video Calls | The amount of Incoming / Outgoing calls or texts you operated on your account | The total amount of calls that have been charged | Applied per minute from the moment of dialing, or per text | The charge for all Incoming / Outgoing Communication by categories |
smrtDialer | Total of calls made through the smrtDialer campaigns | The total amount of calls that have been charged | Applied per minute, from the moment of dialing | The total charge for all calls made via campaigns |
Recording Storage | This can be easily managed from the Recordings Tab below Payment Method | - | Each recorded minute is charged monthly at a flat rate of $0.0010 | The charge for all your stored recordings |
Charged SMS Carrier Fees | These fees are dictated by the carriers. | - | Each text has a cost, depending on the type: SMS/MMS | |
Taxes | - | - | - | smrtPhone charges all applicable federal, state, and local taxes based on the caller and call recipient. |
AI Voice Detection | Manage it at the campaign level, and decide if you enable/disable it. | - | AI Voice Detection costs $0.01 per connected call. (A call that is not answered will not be charged.) | The charge for all time spent by the system recognizing the robot on the other end |
AI Tools | Manage it from Account setup or during individual calls. | The total amount of calls that have been charged | AI Tools costs start at $0.02475/min. | The charge for all Incoming / Outgoing Communication |
❗The charge applies from the moment when the call was engaged (moment of dialing, not when it was answered or reached voicemail), being considered a minute, and 1'1'' (one minute and one second) will be counted as 2 minutes and charged accordingly.
At the bottom of this list, you can also find the total charges. You can also check the How much does it cost to call with smrtPhone article. To see prior months, use the drop-down menu in the top right corner.
The information about your subscriptions (smrtPhone or smrtDialer) can be found on the next tab, 🚀Products. You can also find a PDF with the USA Pricing Guide below.
