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Search results for:smrtdialer campaigns

Call Script for smrtDialer Campaigns

How to add a call script your agents can follow when dialing smrtDialer campaigns… smrtDialer - Get Leads into Campaigns ⇢ smrtDialer - Assign Agents to Campaigns ⇢… To set a Call Script for a campaign, go to smrtDialer > Campaigns > Select the campaign that you wish

Using Recordings in your smrtDialer Campaigns

You must prepare the necessary recording/media files for your campaigns ahead of time (including voicemail drop and callback drop recording)… smrtDialer Campaigns can only use smrtPhone recorded sounds and no uploads… You can only use files that were recorded directly into smrtPhone/the Media Manager in smrtDialer campaigns

How to Access smrtDialer Campaigns

How to log in to smrtDialer and see campaigns that are ready to be called… non-administrative user of smrtDialer, you will see three options under the smrtDialer menu: Campaigns… Access smrtDialer Campaigns

Completing a Call in smrtDialer Campaigns

In smrtDialer Campaigns, you can decide what happens to a lead after you end a call… Learn more about How filters (call statuses) work in smrtDialer and Running Campaigns… How to Set your smrtDialer Call Statuses

InvestorFuse Users: Get IF Leads into smrtDialer Campaign

Customize your CRM to be ready for smrtDialer Campaigns… Before any customization, access smrtDialer: go to the smrtDialer section within your smrtPhone Dashboard… Steps in Campaign Creation

Understanding DNC in smrtDialer

How Do Not Call Statuses work within smrtDialer campaigns… smrtDialer - To manually set a contact to DNC, scroll down to DNC Numbers section of your smrtDialer… You will be notified that the number will be automatically skipped for all your campaigns

How to dial leads in smrtDialer campaign from CRM Lead List

How to open a campaign and start dialing leads in your smrtDialer campaigns… After accessing smrtDialer, from the Admin Dashboard, from the main table of campaigns, select the one… You simply access the smrtDialer Campaigns, and you can start another session while an agent is running

smrtDialer Seat Management

Configure how many seats you have an which of your Users can access smrtDialer campaigns… Tab, which can easily be found in your Admin Dashboard > smrtDialer > Campaigns… How you can Assign agents in your campaign ⇢ How to log in to smrtDialer and see campaigns

BETA - KPI Reporting - Campaign Report

Where to go to find a breakdown of performance of your smrtDialer Campaigns… Calls smrtDialer Talk Time smrtDialer Answer Rate smrtDialer Average Call smrtDialer… Calls - Total calls made by your agents in that period in those campaigns smrtDialer Talk Time

Podio Users - Determine Where to Push Qualified Leads from smrtDialer Campaigns

While running an Excel-based Campaign you have flexibility where to push warm leads and options to split the data across Podio apps… smrtDialer Campaign Creation - from your CRM ⇢ Call Monitoring in smrtDialer (Pro feature)… Choose the Organization, Workspace, and App in Podio where the leads will be pushed while running campaigns