In order to enable Call Center Pro for outbound calls, your user must turn on the Call Center Pro dialing switch by opening the Dialer and by clicking the switch. This will enable your outbound calls for Monitoring, Barging, Whispering, Warm Transfer and Hold Music.
Enable Call Center Pro for Outbound Calls
How to enable Call Center Pro Features (Barging, Whispering, Warm Transfer and Hold Music) for Outbound Calls

Written by Catalin Olaru
Updated over a week ago
Updated over a week ago