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Customize Your Virtual Assistant (smrtAgent Applet) - Call Flows

How to customize your flows to include the AI Agent

Georgiana Mirita avatar
Written by Georgiana Mirita
Updated over 3 weeks ago

The smrtAgent is an AI tool designed to enhance your work experience, working alongside you as part of your team.

Insert the smrtAgent in your call flows in just a few simple steps: head to Call Flows, choose the flow you want to use to contain the AI Agent, and then drag and drop the applet.

When the second window opens, you can select the AI Agent you created for this flow or another one you want created, customize it, and add it to the AI Agents list.

AI Agent

Press Save flow. Each call that will come to this phone number will follow the assigned AI Agent's instructions and set actions.

ai learn more

πŸ’‘ Call Recording β‡’

πŸ’‘ Communication Logs β‡’

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