smrtPhone Help Center
Go to smrtPhone
All Collections
KPI Reports

KPI Reports

Find data and insights that improve your decision making to make you more efficient and more profitable

7 articles
Ellen Sluder avatarTudor Deak avatar
Written by Ellen Sluder and Tudor Deak

KPI Reporting - Reports Menu

Where to find key performance indicator data within smrtPhone
Ellen Sluder avatar
Written by Ellen Sluder. Updated over a week ago

KPI Reports - Overview Report

What you can find in the high level Overview Report
Ellen Sluder avatar
Written by Ellen Sluder. Updated over a week ago

KPI Reports - Activity Report

Where to go to find a breakdown of performance by time of day and type of communication
Ellen Sluder avatar
Written by Ellen Sluder. Updated over a week ago

KPI Reports - Team Performance

Where to go to understand how your users and agents are performing
Ellen Sluder avatar
Written by Ellen Sluder. Updated over a week ago

KPI Reports - Phone Number Performance

Where to go to understand how tracking phone numbers perform
Ellen Sluder avatar
Written by Ellen Sluder. Updated over a week ago

KPI Reports - Dialer Reports

How to understand smrtDialer campaign performance
Ellen Sluder avatar
Written by Ellen Sluder. Updated over a week ago

KPI Reports - Unassigned

What does it mean if a report shows a metric called "unassigned"?
Tudor Deak avatar
Written by Tudor Deak. Updated over a week ago
smrtPhone Help Center
  • smrtPhone Pricing
  • smrtDialer Pricing
  • Refund Policy
  • Cancellation Policy
  • Facebook
  • LinkedIn