A2P 10DLC verification is now a business requirement for any company that wishes to text their contacts. You must take care that everything is in its place for things to run smoothly.
Only account Owners and Users with Trust Center permissions have access to submit A2P 10DLC registrations.
This article gives an overview of the process of A2P10DLC registration and validation:
What Is A2P 10DLC?
A2P10DLC stands for Application-to-Person (A2P) messaging via a standard 10-digit long code (10DLC) phone number.
For a business, registering your numbers brings a higher throughput, better deliverability, and improved compliance.
Registration also provides trust and transparency.
Read more about what is A2P 10DLC in this article: What does A2P 10DLC stand for and why should I care?
A2P 10DLC plans
smrtPhone offers all our clients the option to take charge of compliance and security and hence you can register in one of the 2 plans offered: Low Volume Standard Brand Plan (Low Volume) or Standard Brand Plan.
Steps in Registration
This is the part that requires attention and patience since there are five important detailed stages that you need to complete in order to fully comply with A2P10DLC:
A2P plan selection
Phone number assignment
It may take a moment, but the process is pretty straightforward.
These are the details behind the steps to registering for A2P 10DLC within the Trust Center:
1. Create a Business Profile for your company in the Trust Center
Once you get on your Dashboard, you go to Trust Center and create your Business Profile.
If you need help while creating your business profile, you can check this article: How to create a business profile in the Trust Center.
2. Plan Selection
Once your Business Profile is approved, the buttons for choosing which A2P plan you'd like will appear.
3. Register your Brand
Once you pick a plan, the first step is to register your brand for A2P texting. Because we already have most of your information saved in your Trust Center profile, this step will go very quickly. Depending on which plan you choose, you will be charged a different amount for the brand registration. It is $4 for Low Volume and $44 for Standard.
4. Create a Campaign
After your Business profile was created, and your Company was approved as an A2P-authorized brand, you can create a new campaign under the plan you chose.
There is only one option for campaigns under the Low Volume plan and there is about a dozen different types under Standard.
It is in this campaign creation that you will detail what types of messages you will be sending. Try to complete the forms with care and accuracy in order to avoid your request failing.
The campaign review process is the longest part of this process. Due to the fact that this verification is made by human beings, it takes some time. Please be patient.
5. Assign Phone Numbers
Campaign approval takes you to the last step, where you need to assign phone numbers that will be used for A2P 10DLC campaigns. You can choose up to 400 phone numbers per campaign.
More About Campaigns
A "campaign" is a use case for sending text messages over A2P10DLC. There are multiple examples of use cases and each has its features and fees.
You can find more information and descriptions for use cases in this article here: What is an A2P 10DLC Campaign?
Each plan comes with its associated fees, for registration, verification, and for maintenance.
You can see all this information regarding associated fees in this article: What are the Plan options and Fees associated with A2P 10DLC registration?
In case you feel that you need even more information than what is covered by our documentation treating this matter (A2P10DLC), please do not hesitate and reach out to our Support Team (live support is available from 9 AM to 9 PM EST - Monday to Friday).