Each smrtPhone plan comes with its own benefits and different costs. There are some differences between a Standard and a Pro Subscription in terms of pricing and accessing features. (see pricing here )
Starter Subscription
A Starter Subscription provides you with features like:
The Starter Subscription allows only one user per account: the Account Owner.
Standard Subscription
A Standard Subscription provides you with all Starter's features and adds more, like:
The Standard Subscription allows up to 10 users per account.
Pro Subscription
A Pro Subscription includes all of the above, plus:
The Pro Subscription allows unlimited users.
You can learn more about these benefits by reading this article here: How does smrtPhone pricing work? ⇢
Upgrading your Subscription
If you have a lower plan and want to upgrade, you simply need to access your upper right-corner Dashboard - as an Account Owner. Select Billing & Logs, and then click on Products.
Here, along with all the smrtPhone subscriptions that you purchased, you can see the option to Change plan, on the right side.
Select this option, and then Confirm your choice. And now you can enjoy the Pro Plan features.
Check our Website to get information on pricing ⇢
Downgrading your Subscription
The steps are exactly the same when it comes to downgrading. The first step is to access the smrtPhone Dashboard > My Account > Billing & Logs > Products, and then just select the Change plan option.
If you want to downgrade to a Starter Subscription, you first have to reduce all your users to one.
Of course, there will always be the possibility to upgrade back.
Switching Between Annual and Monthly
You can switch between the two types of subscriptions, taking into consideration the changes that this switch will imply.
When switching from a Monthly to an Annual subscription, you receive a discount for prepaying the year, 2 free months.
When switching from an Annual to a Monthly subscription, you retain all of the features you love, but will begin paying the monthly rate.
While you can set the change from Annual to Monthly at any time, you cannot get a refund. The credit will be added to your Stripe account and used for the next subscription payments.
Head to smrtPhone Dashboard > My Account > Billing & Logs > Products, and then just select the Change Billing Term option.
Check our Website to get information on pricing ⇢
🪙 This action is only permitted to the Account Owner and Users with the applicable Finance & Billing permissions.
If you need more information about what happens to your bills when upgrading or downloading the subscription, please read this article here: What happens to billing when I change my subscription level? ⇢
